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Don't Use The Same Template For Every Client Alert

Law 360 M&A

As the old marketing adage goes, consistency is key, but law firm style guides need consistency that contemplates variety when it comes to client alert formats, allowing attorneys to tailor alerts to best fit the audience and subject matter, says Jessica Kaplan at Legally Penned.

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Mastering the art and science of exceptional client service

ThomsonReuters

Jump to: The role of emotional intelligence (EQ) in client relationships The evolution of client service in accounting firms Leveraging technology for enhanced client service Forward-looking accountants are increasingly realizing the importance of harmonizing technical tax expertise with interpersonal relationship skills.

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The importance of setting up client scope for your firm and clients

ThomsonReuters

The importance of setting a client scope agreement cannot be understated. For CPA firms, having clear expectations and boundaries with their clients can help avoid misunderstandings, scope creep, and other potential risks. How do you know you are lacking in client scope? How do you define a successful scope agreement?

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Merriam-Webster’s word of the year and your client service strategy

ThomsonReuters

How can embracing authenticity guide your firm’s client service initiatives? Making authenticity a priority in your client service strategy Earlier this week, Merriam-Webster announced its word of the year for 2023. How can embracing authenticity guide your firm’s client service initiatives? The winner?

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How to manage challenging tax clients

ThomsonReuters

Managing tax clients isn ’ t always easy. Providing good customer service is essential to growing your tax and accounting practice but, as many professionals have come to realize, dealing with difficult clients can be hard. Some tax clients may be too demanding, disrespectful to staff, or fail to adhere to firm policies and procedures.

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REAG’s Value Acceleration Support for CEPAs and Their Clients

Scott Mashuda

Overall, the Value Acceleration Methodology serves as a tool to amplify the collaborative value of the effort of CEPAs, their clients and REAG to increase revenue, assess performance, and set benchmarks for value generation. Through targeted acquisitions, REAG helps clients unlock their full potential and achieve sustainable growth.

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Taxes on retirement income: Help for accountants advising clients

ThomsonReuters

As an accountant, advising your clients on retirement income taxes and related strategies can help them to optimize their financial planning in their golden years. Let’s take a look at some commonly asked questions on retirement income taxes and how your firm can best advise clients as they approach their retirement years.